ORDERS AND SHIPPING
At Saint Hearts, we are committed to delivering your chosen pieces with the utmost care and efficiency. Below are the details regarding our order processing and shipping policies:
Order Processing Time
(a) Processing Duration: All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
(b) Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email with your order details.
Shipping Details
(a) Shipping Partners: We collaborate with trusted courier services to ensure timely and safe delivery of your orders.
Delivery Timeframes:
(a) Metropolitan Areas: Estimated delivery within 3-5 business days post-dispatch.
(b) Non-Metropolitan Areas: Estimated delivery within 5-7 business days post-dispatch.
(c) Shipping Charges: Shipping charges are calculated at checkout based on your location and the weight of your order.
Order Tracking
(a) Tracking Information: Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your order in real-time.